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Terms Of Use

AOKchem (Vender) will supply fine chemicals, intermediates and/or provide the service for the customers (Purchasers) per Purchase Orders (PO). For the Flow Chart, please see below:

1. Purchasers Enquiry
A valid enquiry should include Product name, CAS No., Quantity, Quality requirement, etc.

2. Venders quotation
A valid quotation should include Price, Product name, CAS No.(if available), Quantity, Specifications, Package, Ways of payment, Lead time, etc.

3. Place an order by purchasers
  Venders must ask the Purchasers to place a written PO and / or some references before signing Sales Contract(S/C) or Performa Invoice (PI).

4. Signing the S/C
  Both sides must sign the S/C including the details such as Price item, Quantity item, Quality item, Packing item, Ways of payment, Transportation item, Lead time and so on.

5. Delivery of products and Payment.
  Both sides must respect those items listed in S/C or PI.
Venders must finish the delivery of the products to Purchasers according to the requirement in S/C within lead time.
Purchasers must finish the remittance according to the Payment items listed in S/C or PI.

Note : Some of our products which are under Patents in some Countries and Areas are only use for R&D, or sale to none Patents Countries and Areas.


The vendor commits to keeping total confidentiality with the buyer.

The techniques, technologies, methods, production processes and operating procedures that may have been developed for a custom synthesis remain the vendors sole ownership; the vendor will not be able to file a claim about those.

Product sold by the vendor may be covered by application or process patents. The buyer must assume sole responsibility for determining the existence of such patents.


The products will be analysed in the vendors laboratories.

Vendor shall not in any event be liable for incidental, consequential or special damages of any kind resulting from any use or failure of the product, even if buyer has been advised of the possibility of such damage including, without limitation, liability for loss of use, loss of work in progress, down time, loss of revenue or profits, failure to realize savings, loss of products of buyer or other use or any liability of buyer to a third party on account of such loss, or for any labor or any other expense, damage or loss occasioned by such product including personal injury or property damage unless such personal injury or property damage is caused by vendors gross negligence.

The product specifications may be modified by the vendor without any prior notice to the buyer, unless those specifications are explicitly stated on the quote delivered by the vendor.


Production and delivery lead times are indicative and are in no way contractually agreed. Delay in production and / or delivery shall neither justify an order cancellation, nor claim of consequential damage or loss of any nature compensation.

Lead time indicated on the quote are an estimate of manufacturing lead times, and do not take into account the vendors backlog. They must be notified when the order is confirmed by the vendor.

Unless otherwise stated by the buyer, the vendor may deliver products in one batch totally or partially, in several batches.

If the vendor cannot deliver the products in the event of force majeure preventing production, sending, or delivery of the product, but also in the event of a price rise of shortage of raw materials, he shall not be considered responsible of any liability caused to the buyer.


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